App support
Email support@frayme.app with your macOS version, Frayme version, and a short description of the issue.
Help
Support
Use the details below for install, purchase, and license support.
Purchase support
Paddle is the merchant of record for Frayme purchases. Receipts, tax handling, and payment updates are managed through Paddle checkout and customer emails.
Install issue
Confirm the DMG came from this site and that macOS Gatekeeper shows Frayme as a notarized application.
License issue
Include the email used at checkout and any license status message shown inside Frayme settings.
Refund or billing
Use the Paddle receipt email for billing self-service, or contact support with the transaction reference.